These terms apply when you join a STRNG NRG coaching program operated by STRNG NRG Pty Ltd (ABN 94 661 257 021) and run by Andrew Hoare in Victoria, Australia ("we", "us"). By signing up and paying, you agree to them. Please read them before you start.
The STRNG NRG program runs for 12 weeks from your start date. It's delivered online through our coaching app, where you'll find:
You'll need a smartphone or device that can run the app and an internet connection.
When you join, you're signing up for the full 12 weeks. That's how the program gets results, and it's how we plan our coaching time.
You can pay upfront, or by the instalment option offered to you at sign-up. The price and payment schedule are confirmed before you pay. If you pay by instalments, you agree to pay every instalment for the full 12 weeks.
If an instalment fails or isn't paid, your access to the coaching app will be paused until your payments are up to date. Your 12 weeks keep running while access is paused.
You can't cancel partway through the 12 weeks, except in a medical emergency that stops you from training. In that case, email us with a medical certificate and we'll work out a fair outcome with you.
The program can't be paused. It runs for 12 consecutive weeks from your start date. If you're sick, injured or travelling, tell Andrew and he'll adjust your program to suit.
Before you start, check with your doctor that it's safe for you to begin a new training and nutrition program, especially if you have an injury, a medical condition or take medication. Tell us about anything that could affect your training, and tell us straight away if anything changes. Stop exercising and get medical help if you feel pain, dizziness or anything unusual. Our coaching is general fitness and nutrition coaching. It isn't medical, physiotherapy or dietetic advice.
Results depend on you doing the work: following the program, completing your check-ins and keeping in touch. We'll coach you as well as we can, but we can't guarantee any particular result.
When your 12 weeks finish, you can choose to continue with an ongoing coaching option. That's a separate agreement, and we'll go through it with you before your program ends.
Your program, videos and materials are for your personal use. Please don't share, sell or republish them.
Nothing in these terms excludes, restricts or changes any rights you have under the Australian Consumer Law that can't be excluded. To the extent the law allows, we aren't liable for any indirect loss arising from the program.
We may update these terms from time to time. The version on this page when you sign up applies to your program. These terms are governed by the laws of Victoria, Australia. Questions? Email [email protected].